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Market research is the gathering and evaluation of data regarding preferences for products, services, and brands. It's a tool that is used to understand attitudes, perceptions, and behavior of potential or existing customers in various market segments.So why is market research so important?
It allows your company and your design team understand why/how they need to position your brand. What are your customers thinking? What drives them to buy your products/services and how do you effectively market to them?
It's not a simple question or answer. It is an involved task that can take time and require a decent budget. But it gets results. Instead of going solely off of intuition and experience, it gives you a more focused and quantifiable benchmark to identify future opportunities.